In continuing our series on creating an elevated hospitality environment, I want to talk about something that most of us probably don’t think about. We tend to think our service or job is the most important thing and the quality of our work is what people are paying us for. While it is necessary to think about the quality of the product or service you provide, more importantly you have to think about the people. …
Creating An Elevated Environment: Walk Slowly Through The CrowdRead More